Wednesday, October 14, 2009

On My Soapbox - Episode 1 - Voicemail systems

Ok, so I get just as riled as anyone and figure I will vent here about those things. And today's rant is about answering systems - particularly those at government websites. 

Call Paypal - try to speak to a human being. I'm not even qualifying it as a human being within the bounds of the USA. Just a PERSON. Even if they don't really speak English but they try.

WHY do I have to keep saying AGENT like I'm calling the CIA??

Even worse is Comcast - to get to ask a question like - why is all of my cable and internet OUT ?? and I have to go thru a stupid telephone tree asking me if I'm interested in the wrestling special, the boxing match special etc and then do I want to hear my balance (NO in fact I don't) and do I want to upgrade?? YEAH to A WORKING SERVICE but not you.

And don't even get me started on the Social Security phone message system or the Medicare one. And the stupid person who gave me attitude throughout the call after it took me 1/2 hour to work up to a human.... sorry I disturbed your crossword puzzle Laura S.  next time stay home when you don't feel like working.

SO if you'd like to get something off your chest, write it out and I'll post it as a guest blogger. Unless I know you personally in which case I'll just give you rights to post it yourself.